Botspice offers you a no-code platform wherein building a chatbot is easy and takes little to no effort. Speed up customer resolutions, qualify leads, and grow your pipeline with fully customizable chatbots.
You can now create a fully functional chatbot without writing a single line of code.
With our codeless website chatbot builder, all you need to do is create a flow for your chatbot using our drag-and-drop interface and type in your bot response
Smart bots and routing rules ensure that your teams focus on what they do best, and that your website visitors get the best possible experience.
BotSpice is an NLP-driver chatbot that uses AI, to understand common customer queries and answer them using your resource library. Just kickstart it right from our AI chatbot and you're all set!
Make 24/7 global support easier for your team by automating answers in 32 languages. Your team doesn’t have to be online for our bots to start conversations, route qualified leads, and collect customer info for you.
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Botspice offers you a no-code platform wherein building a chatbot is easy and takes little to no effort. The creation and visual flow of conversations in a chatbot make it easier to revisit and edit conversations at any given point in time.
Set availability and allow customers to book appointments with our calendar feature. Schedule interviews, book appointments, confirm restaurant bookings and much more.
Conduct surveys and understand user behaviour throughout the survey questionnaire with live tracking and analysis dashboard. Improve conversational flow by identifying points of friction during a conversation.
Instead of answering static questions, allow users to take tests and quizzes in a conversational manner. Get live insights of the test and provide feedback in real-time.
Avoid dead ends to a chatbot conversation and engage customers in customized built-in conversations that will allow your chatbot to train efficiently. In an event where the chatbot is unable to answer an intent, create the desired error message as well.
Make conversations more expressive and human-like with rich multimedia like GIFs, emojis, images and videos. A multimedia-rich chatbot is guaranteed to have more user engagement throughout the conversation as well as a higher chatbot completion rate.
Seamlessly integrate Botspice with your favorite tools and platforms to track events and capture real-time activities. Automate and simplify processes, enhance user experience while accessing data faster.
Botspice can integrate workbots to your company’s database or any third-party system and broaden data fetching with accuracy and efficiency.
Receive documents along with client information and map them in folders that can be pulled up immediately when required.
Inform, drive sales and create an identity for your brand by running marketing campaigns. Easily update your database and push a campaign through Workbot without having to rely on any other messaging platform.
Omnichannel ability to enable transfer to other channels if needed, thus reducing costs and providing a seamless customer experience
BotSpice's NLP engine can understand the context of customer interactions. It uses deep learning models to build a knowledge base from structured and unstructured data.
Extensive audit logs of all the user activity on the chatbot are maintained. Use these audit logs to prevent suspicious activity, compliance, training, and monitoring.
Give access to your team members based on their roles and assign privileges according to their department or business unit.
BotSpice Chatbot supports multiple languages. It takes care of the languages in which your customers converse and responds to them in their own language.
Use BotSpice Chatbot to represent your own brand. Customize the sound notifications, bot name and other functionalities as per your business needs
Craft personalized, proactive & intuitive conversations with customers with a robust and secure cloud communication platform
You can easily integrate APIs in BotSpice ChatBot and make amazing chatbots fast and easy.
Chatbot can transfer Complex conversations to a live agent without losing the context.
Advanced Reports and Analytics for you to analyse how the users interact with the bot, and optimize the user journeys accordingly.
5+ years experience to help consumer-facing brands streamline and improve their customer engagement across various channels.
Automate end-to-end support & service workflows using deep integration of BotSpice chatbot solutions.
BotSpice lets you create your own rules, configure your dashboards and reports, manage your business prompts, and a lot more.
Our pricing scales with you and your needs. Try it for free. No credit card required.
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Contact our sales and book a demo for everything your company needs for their chatbot requirements.
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