Scale Your Business with Custom ChatBots

Botspice offers you a no-code platform wherein building a chatbot is easy and takes little to no effort. Speed up customer resolutions, qualify leads, and grow your pipeline with fully customizable chatbots.

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Build a virtual assistant with our codeless chatbot builder with just a few clicks
Create Chatbot Without Writing a Single Line of Code
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With our codeless website chatbot builder, all you need to do is create a flow for your chatbot using our drag-and-drop interface and type in your bot response

Smart bots and routing rules ensure that your teams focus on what they do best, and that your website visitors get the best possible experience.

BotSpice is an NLP-driver chatbot that uses AI, to understand common customer queries and answer them using your resource library. Just kickstart it right from our AI chatbot and you're all set!

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Make 24/7 global support easier for your team by automating answers in 32 languages. Your team doesn’t have to be online for our bots to start conversations, route qualified leads, and collect customer info for you.

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Chatbots connect to your tech stack, automate workflows behind the scenes, and act as extensions of your sales and support teams.

Custom Bots ask the right questions to automatically prioritize and route new conversations for more efficient support.

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Bots work for you all day, every day—starting conversations, asking questions, and delivering qualified leads when they're live on your site.

Omnichannel Capabilities

Omnichannel ability to enable transfer to other channels if needed, thus reducing costs and providing a seamless customer experience.

NLP Engine

Our NLP engine can understand the context of customer interactions. It uses deep learning models to build a knowledge base from structured and unstructured data.

Audit Trail

Extensive audit logs of all the user activity on the chatbot are maintained. Use these audit logs to prevent suspicious activity, compliance, training, and monitoring.

Role-based access control

Give access to your team members based on their roles and assign privileges according to their department or business unit.

Multi-lingual

BotSpice Chatbot supports multiple languages. It takes care of the languages in which your customers converse and responds to them in their own language.

Customizable

Use BotSpice Chatbot to represent your own brand. Customize the sound notifications, bot name and other functionalities as per your business needs.

Contextual Conversations

Craft personalized, proactive & intuitive conversations with customers with a robust and secure cloud communication platform.

Zero-Code API Integration

You can easily integrate APIs in BotSpice ChatBot and make amazing chatbots fast and easy.

Human-in-loop

Chatbot can transfer Complex conversations to a live agent without losing the context.

FAQs
Frequently Asked questions

Find answers to common questions and learn how Botspice enhances service, efficiency, and customer satisfaction.

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Can I integrate my enterprise software with BotSpice?

You can easily integrate APIs in BotSpice ChatBot and make amazing chatbots fast and easy.

Can I install BotSpice on my own hardware?

Since BotSpice is a cloud based software, there is no need of additional hardware. All you need is an internet connection.

If I add multiple users to BotSpice, do I have to pay for their accounts?

Yes, BotSpice charges you on per user per month basis.

How can I obtain a copy of my data?

BotSpice enables you to view your data in your dashboard and export it to desired formats like CSV, etc.

What perks do I get for prepaying my subscription on annual basis?

For an annual subscription we offer additional 10% discount to our customers.

How safe is my data?

Our servers are highly secure and reliable. Moreover we use standard encrytion servics to kep user data protected.

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