Sharad Agarwal

The future of student support: How artificial intelligence is transforming colleges and universities

A few years back, students were found rushing from pillar to post looking for the right colleges or universities offering their choice of subjects. Then would begin the rush to and fro looking for the different departments, to understand the form filling and other formalities. However, technology has massively cut short the ordeal for the …

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Chatbots in media and entertainment – How chatbots are being used to enhance the user experience on social media, gaming platforms, and others

The main challenge being faced by media and entertainment companies today is that of achieving personalization for better communication and connection with the target audience. Due to this many companies are struggling with problems like lower consumer acquisition, engagement, and retention. Looking at the rising demand in the media and entertainment industry, some companies have …

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Top 10 Ways Online Businesses Can Provide a Better Customer Experience with Chatbots

A bad customer experience can quickly lead to a brand’s degrowth. It increases customer churn, reduces potential revenue growth, drives negative word-of-mouth publicity, reduces net promoter score, and ultimately sends a lot more business to your competitors. This is not a risk that any brand should take. 67% of customers have stated that a bad …

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How to set up a call center from scratch – Easy and affordable ways

Some people believe that establishing a call center is a difficult task, but it is not. Of course, this task necessitates extensive knowledge of your own systems, products, and services, and the number of calls you anticipate in a day. However, once you understand how to automate your systems using artificial intelligence, it becomes simple. …

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How Conversational AI Chatbot Is Transforming The Digital Marketing

Chatbots are essentially present in today’s reality, and we have all interacted with them at some or other point in our digital lives. It’s for all to observe how these work apps have come a long way from conventional chatbots that had restricted abilities and could only answer very simple questions to their advanced incarnations. …

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Top 10 Customer Support Chatbot Platforms: What are they, which ones are the best and why?

The world is benefiting from the fourth industrial revolution driven by concepts like mobile supercomputing, and artificial intelligence. We can see the impact of AI all around us which ranges from virtual assistants like Cortana from Microsoft and Siri from Apple. A similar revolution is the possibility to indulge in a human-like conversation with chatbots. …

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How to use a chatbot in your digital marketing strategy

In today’s technology-obsessed world, no business can thrive without a strong internet presence. Companies must build effective digital marketing strategies to expand their reach and touch the widest possible audience with their promotional messages. A digital marketing strategy entails making plans to create and raise awareness about your company among your target audience. Treading much …

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