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Chatbots are clearly the ‘Future of Engagement’. Small businesses and large companies are adopting chatbots to capture customer attention and initiate personalized conversations with minimal human interference. Chatbots help businesses to engage and interact with potential customers as well as connect with existing customers. Companies are adopting chatbots as a cost-effective way to automate tasks …

Chatbots And Why They Are The Future Trend & Beyond Read More »

Chatbots have been the talk of the town and this technology is becoming a part of us whether we realize it or not. In e-commerce, the chatbot is the latest trend. Chatbot promises 24×7 availability, auto-learning capabilities that have intrigued e-commerce giants to hop on the chatbot bandwagon. Everyone is talking about implementing a chatbot …

Learn How Customers Think & Evolve With Data Dashboard Read More »

Business Process Management (BPM) is a discipline that helps organizations mobilize resources, automate mundane manual tasks, measure and improve business automation processes and enable self-service through business intelligence. Traditionally the concept of BMP has centered around the priority of cost-cutting and process atomization alone. However, in thoughts, today’s digital transformation has revolutionized and the focus …

How AI Analytics is Going To Be Disruptive for Business Process Management & Business Automation? Read More »

There is no denying that chatbots have gained enormous popularity over the past few years. From e-commerce to social media platforms, bots are everywhere. Through chatbots, companies are automating various repetitive tasks like sales, customer support, and online banking. But is this enough in generating more leads and getting an edge over your competitors. Chatbots …

Forget Chatbots and Create a Workbot Instead Read More »