Today we are on the cusp of a revolution in the healthcare industry. As Covid-19 grips the world and communities become increasingly affected, healthcare communications have been pushed to its limits. With the majority of healthcare workers dedicating their time to Covid- vulnerable patients, there is an acute shortage of medical professionals. According to the …
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Chatbots are clearly the ‘Future of Engagement’. Small businesses and large companies are adopting chatbots to capture customer attention and initiate personalized conversations with minimal human interference. Chatbots help businesses to engage and interact with potential customers as well as connect with existing customers. Companies are adopting chatbots as a cost-effective way to automate tasks …
Chatbots And Why They Are The Future Trend & Beyond Read More »
For any business, putting in efforts to develop, market and sell a good product or service is only half the battle won. You could have the most innovative marketing campaign, an amazing product experience but if you fail to provide strong customer service, you have lost a potential customer. Why is customer service important? Customer …
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Chatbots are digitizing various business processes across industries. To stay ahead in the market competition, it is crucial to adapt technology to speed up business processes. The manufacturing industry is one such industry that can tremendously benefit from AI-enabled digital applications. Workbots can help address and resolve the common challenges faced by the manufacturing industry …
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Are you a small business owner? 24 hours just don’t seem enough. Getting tangled in between endless To-Do lists and wishing everything could be automated with a click of a button…all this while saving costs? According to a recent Salesforce study, more than a third of small business owners worry about not having enough time in …
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Chatbots have been the talk of the town and this technology is becoming a part of us whether we realize it or not. In e-commerce, the chatbot is the latest trend. Chatbot promises 24×7 availability, auto-learning capabilities that have intrigued e-commerce giants to hop on the chatbot bandwagon. Everyone is talking about implementing a chatbot …
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When customers reach out to the company for service, they expect instant responses to their problems. However, a customer care provider can only cater to a certain number of cases at a time. How do you scale support? Have you thought about the customers? There are so many service horror sagas that customers have experienced …
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Business Process Management (BPM) is a discipline that helps organizations mobilize resources, automate mundane manual tasks, measure and improve business automation processes and enable self-service through business intelligence. Traditionally the concept of BMP has centered around the priority of cost-cutting and process atomization alone. However, in thoughts, today’s digital transformation has revolutionized and the focus …
Onboarding is a tedious and laborious administrative process. Often, a new hire often has many questions before joining a company. Understanding the policies, functionality and processes of an organization is the no-so-exciting but most important part of the new job. According to a study, up to 20% of all new hires resign within the first 45 …
HR Onboarding Chatbot – Shorten Time Taken & Increase Efficiency Read More »
Introduction Workbots are gaining a lot of traction on the customer side of the business. How about workbots infiltrating internal departments as well? While organizations are using workbots primarily for automation and digitization of businesses, they are rapidly transforming business functions, particularly in Human Resources Management. By introducing workbot automation for your core human resource …
